Privacy Policy

1. Introduction

CarClassic, S.L. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website carclassic.com (the "Site") and use our services.

Please read this Privacy Policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

• Contact us through our contact forms
• Make enquiries about vehicles
• Subscribe to our newsletter (if applicable)
• Communicate with us via email or other channels

This information may include:

• Name
• Email address
• Phone number
• Message content
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Date and time of visits

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. For detailed information about the cookies we use, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Respond to your enquiries and provide customer support
• Send you information about vehicles you've expressed interest in
• Improve and personalize your experience on our Site
• Analyze how our Site is used and optimize its performance
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations
• Send you marketing communications (with your consent where required)

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it:

• Consent: You have given us explicit consent to process your personal information for specific purposes (e.g., marketing communications)
• Contract: Processing is necessary to provide services you have requested
• Legitimate Interests: We have a legitimate interest in processing your data (e.g., to improve our services, prevent fraud)
• Legal Obligation: We need to process your data to comply with the law

5. Sharing Your Information

We may share your information in the following circumstances:

5.1 Vehicle Dealers and Sellers

When you make an enquiry about a specific vehicle, we share your contact information and message with the dealer or seller of that vehicle so they can respond to your enquiry.

5.2 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Google Analytics: For website analytics and understanding user behavior
• Google reCAPTCHA: For spam prevention and security
• Resend: For email delivery services
• Hosting Providers: For website hosting and infrastructure

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal information internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

9. Your Rights

Under data protection laws, you have the following rights:

• Right to Access: You can request a copy of your personal information
• Right to Rectification: You can request correction of inaccurate or incomplete information
• Right to Erasure: You can request deletion of your personal information
• Right to Restrict Processing: You can request that we limit how we use your information
• Right to Data Portability: You can request a copy of your information in a machine-readable format
• Right to Object: You can object to our processing of your information
• Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the contact information provided below.

10. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.